Cancellation Policy

CutHub paid subscriptions are not currently open for purchase, so there is no active public CutHub renewal to cancel through this site.

Before paid sales open, Account → Subscription will provide a Manage billing button that opens Stripe Customer Portal. There you will be able to select the subscription, cancel automatic renewal, update the payment method, and download invoices. Cancellation will normally take effect at the end of the current paid period.

If you cannot access the Portal, email support@xiaojins.com from the account email before renewal. Deleting an app or stopping use will not cancel a future subscription. Stripe may retry failed payments; we may restrict unpaid benefits, and billing notices will identify action required.